Frequently Asked Questions

• Power flushing to clean dirty and plugged sewer lines
• Grease trap cleaning, installation and replacement
• Video inspections of your sewer and drain system
• Cleaning and unclogging of floor drains and sewer systems
• Maintenance and preventative maintenance

1. The warranty on your tank and its working components have expired
2. You notice leaks on the top or around the tank 
3. Issues with overall water quality, such as ruse and visible sediment in your hot water supply
4. Drop in the temperature of your hot water, or the duration of running hot water from your tap
5. Water droplets on the tank could be the result of a dripping shut off valve

At Divine Touch Plumbing, we proudly provide hot water tank repair services to Cape Town and surrounding areas. Our team confidently works with all major makes and models of hot water tanks, and have vast experience with leaky repairs and installations of hot water tanks. 

The cast iron pipe revolutionized the plumbing industry, allowing anyone to use indoor plumbing. Cast iron pipes are solid, allowing for rapid installation, and for plumbing systems to be located anywhere in a building. Today, cast iron piping is still commonly used and is installed in buildings to this day. Its fire-resistant properties and the low-cost of piping makes it one of the ideal choices for commercial plumbing installations.

The average life span for cast iron drain piping ranges from 40 years to 100+ years. However, regardless of its impressive durability, there are a variety of factors that affect its lifespan.
These include, but are not limited to:

• Where the pipe was manufactured
• Whether the pipe as properly installed with the correct slope
• The soil conditions that the pipe is buried in
• Whether the piping was installed with the welded seam facing down
• The volume of chemicals regularly poured down the drain
• The age of the piping

At Divine Touch Plumbing, our team of professional, experienced and knowledgeable plumbers provide comprehensive cast iron drain pipe repair in Cape Town to remedy the issues.

However, at Divine Touch Plumbing, we believe cast iron piping is considered inferior when compared to ABS (acrylonitrile butadiene styrene) or PVC (polyvinyl chloride), as these pipes are resistant to corrosion, allowing for a longer lifespan.

Common issues revolving around cast iron pipes are reoccurring blockages due to their rough interior conditions, allowing debris and other materials to stick to the walls. Due to the metallic properties, cast iron pipes inevitably rust from the inside out. In addition, cast iron piping installed above ground will develop pinholes, where in contrast, underground piping will rot at the bottom to form large holes. If you see rust spots forming on the exposed cast iron piping or water backing up from the floor drain, contact Divine Touch Plumbing for professional cast iron drain pipe repair in Cape Town.

At Divine Touch Plumbing, we are professional cleaning and drainage specialists. Whether you have a difficult clog that won’t clear, need a new drainage system installed, or need a cast iron drain pipe repair, our team has the latest equipment and technology to ensure the job is done right the first time.

we offer Warranty and workmanship guarantee
A warranty is a guarantee of the integrity of a product and of the maker responsibility for it
Workmanship guarantee provides coverage against workmanship or installation errors

The is a big difference between an estimate cost and the actual cost.

•  We normally encourage a site visit before we prise our job card.
• at Divine Touch, we visit the job site or your home before calculating anything.

This total estimate should include materials, labor, and a contingency plan.

It is a JOB.

• while you’re at it replace the waste and overflow and if possible the tub/shower faucet.
• you can get tub surrounds in two pieces that will fit through doors

Dishwashers are supposed to leave some water in the unit at the end of each cycle. This is to keep the element type heater, used for drying the dishes, from burning up. It’s a lot like a water heater element. If a lot of water stays in the sump – the drain could be clogged. A partially clogged air gap will do the same thing. The air gap is that little chrome dome on the kitchen counter.

When the lowest plumbing fixture in the house overflows when another fixture (like a clothes washing machine) is draining; most commonly the septic tank needs to be pumped, there is a break in the sewer pipe outside the house or the main drain is plugged somewhere. However, the washing machine line could be connected to close to the “suds rinse zone”, meaning the washer waste ties into the waste or soil line of another fixture too close downstream from the problem fixture. What is happening is the water is rushing by the suds at a high velocity, pushing ahead of the suds. Because the fixture is the closest place of relief, the suds will come up into the fixture, even a toilet. The code requires that a washing machine, kitchen sink, shower, and dishwasher line be connected at least 5′ downstream from any fixture branch. This could be just one of many possibilities for the bubbling and backup. We strongly recommend contacting us for a quick diagnose  to your individual situation.

Is the top of the toilet flange even (or close to even) with the finished floor? If it is too low – then use two wax rings. One regular wax ring on the bottom and one (or more) with the plastic horn insert on top. I have seen leaks like you describe if the glued flange is not really glued in all the way. Take a look at that – if your floor and flange is flush. Sometimes you need to shim the toilet if the floor is uneven or the flange is to high.